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Austin, TX
Running a business in Austin is demanding enough without worrying about whether your network will hold up during a critical sales call or whether your data is safe from the latest cyber threat.
Every minute of downtime costs money. For Austin small and medium businesses competing across industries like healthcare, professional services, and construction, unreliable technology can stall projects, frustrate clients, and put sensitive data at risk.
Steel Aegis acts as your dedicated IT department — monitoring your network around the clock, managing cloud infrastructure, handling compliance requirements, and even providing the hardware you need. From the Domain to Downtown and East Austin, we partner with businesses that are ready to stop reacting to tech problems and start preventing them.
What we offer
Our Austin IT support services cover every layer of your technology stack so nothing falls through the cracks.
Cyber threats do not follow a nine-to-five schedule, and neither does our monitoring. Steel Aegis deploys enterprise-grade firewalls, intrusion detection systems, and endpoint protection across your entire network. Our security operations team watches for anomalies in real time, responds to alerts within minutes, and provides monthly reporting so you always know where you stand.
Moving to the cloud should accelerate your business, not slow it down. We plan and execute cloud migrations to platforms like Microsoft 365, Azure, and AWS with minimal disruption. Once you are in the cloud, we manage backups, optimize costs, and ensure your data is accessible from anywhere — a must for Austin companies with hybrid and remote teams.
Healthcare practices, defense contractors, and companies handling European customer data face strict regulatory requirements. Steel Aegis provides IT consulting and compliance gap assessments, implements the required technical controls, and documents everything for auditors. Our healthcare IT compliance services in Austin have helped medical offices, dental practices, and specialty clinics pass HIPAA audits with confidence.
Most managed IT providers in Austin charge you for the service and then hand you a separate bill for routers, switches, access points, and firewalls. Steel Aegis takes a different approach. Every plan includes fully configured network hardware at no extra cost — what we call Hardware as a Service. When equipment reaches end of life, we replace it. When your office grows, we add capacity.
We also believe IT outsourcing should include real face time. That is why every tier includes dedicated on-site service hours alongside remote help desk support. Combined with our Austin roots and our focus on small and medium businesses, this is why local companies across the city trust us as their managed IT services partner.
We believe you deserve to know what you are paying for before you pick up the phone.
| Feature | Starter — $5k/mo | SMB — $6.5k/mo | Enterprise — $10k/mo |
|---|---|---|---|
| Network equipment included | |||
| On-site hours per month | Up to 5 | Up to 10 | Up to 20 |
| Remote hours per month | Up to 20 | Up to 20 | Up to 30 |
| Managed network setup | |||
| Consultation services | — | — |
Want to learn more? Explore our articles on cybersecurity, compliance, and IT best practices →
Stop reacting to tech problems and start preventing them. Get in touch with Steel Aegis today for a free consultation.